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Returns & Refunds

Return Policy

You have 30 days upon delivery to return your items for a refund if they do not match your expectations. Returned items must not have been worn. Items with detached labels or showing signs of use will not be accepted for return. If you are located in

Making a return

For orders received in Mainland France and the following countries: Belgium, Germany, Italy, Luxembourg, Netherlands, Spain (47 of 52 provinces)*, Portugal, Austria, we invite you to follow the steps:. 1. Prepare the return. Please note that the retu

Exchanging an item

For logistics reasons, we do not offer exchanges. However, if you have a preference for another item, we invite you to place another order and return the item.

Refund

Refunds will be issued within a maximum of 14 days after receipt of the package in our warehouse. Please allow a few working days for the refund to be issued. The refund will be processed in the original payment method used at the time of purchase.

Returning a defective item

If you have received a faulty item, please leave the item in its current condition, take a photo and contact us as soon as possible at [email protected]. We will do our best to respond as soon as possible and solve this issue.