All articles

Order

Change or cancel my order

As far as possible, we will try our best to meet your requests for order modifications and cancellations as long as they do not affect the preparation and dispatch process. You can reach our customer service department at [email protected] o

Grouping orders

If you have placed several orders on the same day and wish to combine your orders, please inform us as soon as possible. As far as possible, we will try to meet your requests as long as it does not affect the preparation and dispatch process. We offe

Order error

If your order is missing an item or if you received an incorrect article, please inform us as soon as possible we will look into your case. You can reach our customer service department at [email protected] or  +33 1 76 34 11 19 for any quer

Website technical problems

We recommend that you try again with a different browser or device. If the problem persists, please send us a photo or screenshot of the technical problem to [email protected]. You can reach our customer service department on +33 1 76 34 11