Country. Delivery time. Shipping costs* (in Euros). Taxes and customs fees. Metropolitan France. Metropolitan France. Chronopost Express : 2 working days. Colissimo Standard at home : 2 - 4 working days. DPD Predict: 2-4 working days. Express Chronop

Destinations and delivery times

The prices displayed on our website are calculated on the basis of the French VAT, which is 20%. As each country has different regulated VAT rates, the total amount of your order will be calculated according to the effective VAT rate in your country

<span style="font-size: 14px; font-family: Arial, Helvetica, sans-serif; color: rgb(0, 0, 0); background-color: transparent; font-weight: 400; font-style: normal; font-variant: normal; text-decoration: none; vertical-align: baseline; white-space: pre-wrap;">The prices displayed on our website are calculated on the basis of the French VAT, which is 20%. As each country has different regulated VAT rates, the total amount of your order will be calculated according to the effective VAT rate in your country of delivery at the time of payment. <span style="font-size: 14px; font-family: Arial, Helvetica, sans-serif; color: rgb(0, 0, 0); background-color: transparent; font-weight: 400; font-style: normal; font-variant: normal; text-decoration: none; vertical-align: baseline; white-space: pre-wrap;">There will be no additional charges for destinations within the European Union. For destinations outside the European Union, additional charges for taxes may apply during checkout process, however, no additional costs will be added upon delivery.

Taxes and customs duties

To track the delivery status of your order, enter your email and password to log into your account. Go to the "Orders'' section and click on the order number and then on "Track my order". You will also find this link in the notification email entitle

<span style="font-size: 14px; font-family: Arial, Helvetica, sans-serif; color: rgb(0, 0, 0); background-color: transparent; font-weight: 400; font-style: normal; font-variant: normal; text-decoration: none; vertical-align: baseline; white-space: pre-wrap;">To track the delivery status of your order, enter your email and password to log into your account. Go to the &quot;Orders&apos;&apos; section and click on the order number and then on &quot;Track my order&quot;. You will also find this link in the notification email entitled &quot;Your package is on its way&#x201D;&#xA0; <span style="font-size: 14px; font-family: Arial, Helvetica, sans-serif; color: rgb(0, 0, 0); background-color: transparent; font-weight: 400; font-style: normal; font-variant: normal; text-decoration: none; vertical-align: baseline; white-space: pre-wrap;">We do our best to respect our delivery times. However, we are sometimes overwhelmed, especially during periods of high volume (Sales, Christmas, Private Sales), and we apologize if your order has not yet reached you. <span style="font-size: 14px; font-family: Arial, Helvetica, sans-serif; color: rgb(0, 0, 0); background-color: transparent; font-weight: 700; font-style: normal; font-variant: normal; text-decoration: none; vertical-align: baseline; white-space: pre-wrap;">If your order is not delivered on the scheduled delivery date, here are the steps to follow: <span style="font-size: 14px; font-family: Arial, Helvetica, sans-serif; color: rgb(0, 0, 0); background-color: transparent; font-weight: 400; font-style: normal; font-variant: normal; text-decoration: none; vertical-align: baseline; white-space: pre-wrap;">1. Check the tracking link<span style="font-size: 14px; font-family: Arial, Helvetica, sans-serif; color: rgb(0, 0, 0); background-color: transparent; font-weight: 400; font-style: normal; font-variant: normal; text-decoration: none; vertical-align: baseline; white-space: pre-wrap;">Check the tracking link in your &quot;Orders&quot; to find out where your order is. You will also find this link in the notification email entitled &quot;Your package is on its way&quot;. <span style="font-size: 14px; font-family: Arial, Helvetica, sans-serif; color: rgb(0, 0, 0); background-color: transparent; font-weight: 400; font-style: normal; font-variant: normal; text-decoration: none; vertical-align: baseline; white-space: pre-wrap;">If you have received a delivery notice from one of our carriers, it is possible that the parcel is waiting for you at your nearest post office or at the access point you have selected. <span style="font-size: 14px; font-family: Arial, Helvetica, sans-serif; color: rgb(0, 0, 0); background-color: transparent; font-weight: 400; font-style: normal; font-variant: normal; text-decoration: none; vertical-align: baseline; white-space: pre-wrap;">2. Check the delivery date<span style="font-size: 14px; font-family: Arial, Helvetica, sans-serif; color: rgb(0, 0, 0); background-color: transparent; font-weight: 400; font-style: normal; font-variant: normal; text-decoration: none; vertical-align: baseline; white-space: pre-wrap;">The estimated delivery date is shown on the tracking page. Please wait until this date for your order to be delivered. Please note that this date is only an estimate, so your order may arrive before or after this date. To track the progress of your order and its delivery, use the tracking link in &quot;Orders&quot; or in the &quot;Your package is on its way&quot; email notification. <span style="font-size: 14px; font-family: Arial, Helvetica, sans-serif; color: rgb(0, 0, 0); background-color: transparent; font-weight: 400; font-style: normal; font-variant: normal; text-decoration: none; vertical-align: baseline; white-space: pre-wrap;">3. Check your order<span style="font-size: 14px; font-family: Arial, Helvetica, sans-serif; color: rgb(0, 0, 0); background-color: transparent; font-weight: 400; font-style: normal; font-variant: normal; text-decoration: none; vertical-align: baseline; white-space: pre-wrap;">Check your account and order confirmation email to ensure that the delivery address and contact details are correct.<span style="font-size: 14px; font-family: Arial, Helvetica, sans-serif; color: rgb(0, 0, 0); background-color: transparent; font-weight: 400; font-style: normal; font-variant: normal; text-decoration: none; vertical-align: baseline; white-space: pre-wrap;">Check with your neighbors or your building concierge to ensure that they have not picked up the package on your behalf.&#xA0; <span style="font-size: 14px; font-family: Arial, Helvetica, sans-serif; color: rgb(0, 0, 0); background-color: transparent; font-weight: 400; font-style: normal; font-variant: normal; text-decoration: none; vertical-align: baseline; white-space: pre-wrap;">4. Contact us<span style="font-size: 14px; font-family: Arial, Helvetica, sans-serif; color: rgb(0, 0, 0); background-color: transparent; font-weight: 400; font-style: normal; font-variant: normal; text-decoration: none; vertical-align: baseline; white-space: pre-wrap;">If your order has still not arrived after 3 days, please contact us so that we can help you.

Delivery and Order tracking

Destinations and delivery times

Taxes and customs duties

Track my order